Remember to give ample praise too

Make delivering positive feedback part of your routine—do not just squeeze it into unpleasant conversations. The point is not simply to placate people or give everyone a trophy; positive feedback is a professional-development tool. First of all, it is constructive—it is useful for people to know what they are doing well so they can continue doing it. Second, it helps create a culture that is more open to & tolerant of feedback, says Porter. Be specific here too. Say, “I really like the way you handled that challenge,” or “I appreciate that you spoke with other departments to get their buy-in.” And say it often. “For every piece of criticism, you should give at least five pieces of praise,” says Hauser. “This gets people to a place where they are craving feedback.”

Published by Zakieh Amer

I'm a housewife, and mother of a 6 year old dog. I don't have kids.

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