Do it face-to-face

Delivering tough news via email or phone is tempting, but meeting in person (or via skype or FaceTime) is more effective, says Hauser. It allows you to read each other’s nonverbal cues & emotional intent. “Being face-to-face is the only way to ensure that the other person can sense your compassion,” says Hauser. Also, if you cannot see your employee, it will be harder to discern whether they are upset about or even paying attention to what you are saying. “Sit up straight & maintain eye contact, no matter how difficult it may be,” says Hauser.

Published by Zakieh Amer

I'm a housewife, and mother of a 6 year old dog. I don't have kids.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: